Before I study in MMU, I had join an UK examination board as an account and operations executive. My job is prepare the report of record all the exam fees and costs which will been spent in all the exam we organized.
Late exam registrar are always present. NO matter how many time we remind the candidates or the center, they sure have a lot of excuse to tell us that they can't hand up the register form and fees on time.
As an account and operations executive, I do have to sent my report to my boss. Therefore I have a dateline for the registrar and myself. When the dateline come, I do received many calls from candidates and center.
A :"Ms Tay, please help me to register please. I just late 1 day only. Please help me."
Me:"Sorry. The dateline is yesterday and I can't do anything on it."
A:"Please help me. You're so kind, helpful and graceful. Please help me to register please."
Me:"Thanks. But I really can't help on that. Maybe you can refer to our exam department."
Sorry Mr. A. Actually I really can help but once help one of you. My job will not be finish on time. Forgive me k...


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